Returns & Exchanges
At MyBorosil, we want you to be completely satisfied with your purchase of our premium glassware and appliances. If you receive a damaged or incorrect item, our hassle-free return policy allows you to initiate a request within 7 days of delivery.
Initiate Request
Log into your MyBorosil account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Quality Check Verification
Upload clear images of the product and its original packaging to help our team verify the condition and process your request faster.
Schedule Pickup
Once approved, we will arrange a free reverse pickup from your delivery address; please ensure the item is packed securely in its original box.
Refund or Replacement
After the item reaches our warehouse and passes inspection, we will issue a full refund to your original payment method or dispatch your replacement within 48 hours.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing